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Complete Guide: How to Order on Mulebuy

Follow this step-by-step tutorial to easily purchase items from China through Mulebuy's premium service

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1

Access Mulebuy Website

Begin your shopping journey by visiting the official Mulebuy platform:

Website URL: https://mulebuy.com/

For best experience, we recommend using Google Chrome or Firefox browsers.

Mulebuy homepage
2

Create Your Account

To start ordering, you'll need a Mulebuy account:

  • Click "Sign Up" button (top right corner)
  • Fill in your details: First name, Email, Password
  • Confirm your email address when requested
  • If you already have an account, simply click "Log In"
Pro Tip: Use a strong password and enable two-factor authentication for maximum account security.
Mulebuy signup screen
3

Find Products to Order

Mulebuy offers two ways to find products:

A. Search Directly on Mulebuy

  • Use the search bar at the top
  • Browse categories or featured items
  • Check product details: photos, price, sizes, delivery estimate

B. Import from Chinese Platforms

  • Find product links from Weidian, Taobao, or 1688
  • Popular sources: Yunbao, Reddit, Discord groups
  • Copy the product URL to import into Mulebuy
Product search on Mulebuy
4

Import Links & Add to Cart

For external Chinese platform links:

  • Paste the link into Mulebuy's search bar
  • Our system will automatically fetch product details
  • Select your size, color, and quantity
  • Click "Add to Cart" when ready
Note: Some products may require additional information. Our support team can help with special requests.
Importing product links
5

Checkout Process

  1. Click the cart icon (top right)
  2. Review all items carefully (sizes, quantities)
  3. Click "Proceed to Checkout"
  4. Enter your complete shipping address
  5. Choose your preferred payment method
  6. Confirm and complete your payment

You'll receive an order confirmation email with all details.

Checkout process
6

Quality Check (QC) Process

Once your items arrive at our Chinese warehouse:

  • Our team performs thorough quality inspection
  • You receive real photos of your actual items
  • Review QC photos in your dashboard
  • Choose to approve or request return/refund
QC Standards: We check for defects, correct sizing, color accuracy, and overall quality before international shipping.
Quality check process
7

Shipping & Delivery

After QC approval:

  • Select shipping method (EMS, DHL, FedEx, etc.)
  • Pay calculated shipping fees (based on weight)
  • Receive tracking number in your account
  • Monitor shipping progress until delivery

Typical delivery times range from 7-21 days depending on destination and shipping method.

Shipping process

Ready to Start Shopping?

Join thousands of satisfied customers who enjoy seamless shopping from China with Mulebuy's premium service.

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